BG Motor:Electric motor after service

Motor after-sales service includes:

1. All our products enjoy a 12 months warranty period, during the warranty period, we are resolutely responsible for the products and solve practical problems for customers. Warranty issues include: motor damage under normal circumstances, power on does not turn, abnormal noise, excessive noise, etc.

2. Provide 2D&3D drawings, and issue motor data test reports, noise tests, wiring diagrams, etc

3. Provide CE, FCC, ISO9001 and other certifications, and firmly use environmentally friendly materials to ensure that products are declared for export and import.

4. Provide one-stop export services, including customs clearance documents, certificates of origin, packing lists, invoices, etc

5. We can provide customers with training manuals for product installation, use and maintenance, which is convenient for customers to equip and use.

6. Respond quickly within 24 hours, reply to technical or quality-related questions, as well as video conferencing in case of emergency.

7. Provide free customized solutions according to customer needs, and carry out customized sample design, and the proofing production cycle is fast, usually 5-7 working days.

8. The consistency of the product reaches 99.99%, and each product is processed and produced through multiple procedures and repeatedly tested, only to ensure that high-quality products will not be eliminated

9. If there is a failure, please contact us immediately, within 24h, we will have a professional technical engineer to solve the actual problem for you.

10. If it is damaged during transportation, we will take reissue measures.

11. For most projects, the initial design and R&D can not be accurate from the beginning, then at the same time, our motors will be flexibly adjusted according to your later projects, and support customized long-term cooperation agreements, absolutely confidential.

12. In this process of creation and continuous attempt, I wish us to be invincible and courageous together. Turn the motor, drive beautifully.