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BG Motor:Motor FAQS

BLOG    |    2025-03-10

There are many users in the selection of the right motor, there will always be a lot of doubts, such as whether the voltage is appropriate, whether the size is standardized, whether the shaft can be changed, etc., based on these questions, we will make a unified answer, in addition to BG Motor all-round support for high-precision customized motor manufacture.

motor faqs

1. Quality and certification

  • Whether it meets international certification standards

We have a number of patent certificates and certifications, includingCC, FCC, CE, ISO9001 and so on

  • What is the service life of the motor?

The service life of the motor is between 5000-20000H, which is mainly distinguished from long-term use or short-term use.

  • Whether the motor runs stably and whether it will overheat

Each motor will be tested many times, and the motor that has been successfully tested can be transported to the customer, and the waterproof and dustproof design will be added according to the customer's requirements, and the protection level is IP40+

  • Whether it is polluting or harmful to the environment

No, we use green and pollution-free raw materials, actively undertake corporate social responsibility, and minimize the harm to the environment.



2. Performance and parameters

  • What is the noise level of the motor?

The noise of the motor is mostly ≤ 65dB, and the motor used in the quiet atmosphere of the room is specially designed ≤ 55dB

  • What is the efficiency of the motor and what is the energy efficiency level

The energy efficiency level depends on the motor model and the field of application, brushless DC motors have high efficiency characteristics, typically reaching 85%-90%; Most of the AC motors meet IE2, IE3 standards, and even reach IE4; DC brushed motors are typically 70%-80% efficient and are suitable for low-cost, high-torque applications

  • The load capacity and torque output of the motor

It varies depending on the product and application, but we are determined to design a motor that perfectly meets your requirements and provide the perfect motor solution.

  • Whether to support custom parameters

We fully support customized voltage, performance, circuitry, shaft outlets, mounting flanges, leads, high temperature ratings, brake accessories, drive accessories and so on



3. Application and compatibility

  • What industries are the motors suitable for?

It is suitable for household equipment, industrial equipment, medical equipment, automation equipment, robot manufacturing, vacuum cleaners, etc., but all equipment under dynamic operation is inextricably linked with motors

  • Is there a ready-made supporting drive scheme: motor + drive controller + power supply

It can provide a complete supporting drive scheme, motor + drive + brake + flange and so on

  • Whether there is waterproof and dustproof function

With high-quality and high-precision safety performance, the specific design and protection level need to be further communicated with our technical engineers in detail.

  • How to install and whether it is compatible with the existing system

Provide dimensional drawings, wiring methods, and compatibility instructions, and professional technicians will assist you



4. Supply capacity and after-sales support

  • Whether it supports mass customization and what is the MOQ

It has five automated production lines, supports large-scale customization, and the MOQ can be docked with the salesman

  • How long is the delivery cycle and whether it can be supplied quickly

The lead time is usually within 20 days, and fast delivery can be achieved

  • How long is the warranty period and whether after-sales technical support is provided

Provide one-year warranty and long-term after-sales service, you can contact us anytime and anywhere, and we have dedicated personnel to connect with you at any time.

  • Whether there is a test sample and how to obtain it

To provide sample testing, fees and information, you need to connect with the salesman in detail


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